Shipping Policy

At HATACHAI, we strive to ensure that your order is processed and delivered to you quickly and safely. Please review the details of our shipping policy below:

Order Processing Time

Orders are typically processed within 1–3 business days after your payment has been successfully verified.

You will receive an email notification once your order has been packed and dispatched.

Delivery Time

Estimated delivery usually takes 7–14 business days, depending on your location and local postal services.

Please note that delivery time may be affected by factors such as customs inspections, weather conditions, or peak holiday seasons.

Tracking & Notifications

After your order is shipped, a tracking number will be sent to your registered email so you can monitor your shipment in real time until it arrives at your address.

Additional Notes

We are not responsible for shipping delays caused by customs, incorrect addresses, or unforeseen logistics issues.

Please make sure your shipping address is accurate and complete before confirming your order.

Any reshipping costs due to an incorrect address or failed delivery will be the customer’s responsibility.

If you have any questions about your shipment, feel free to contact us at info@hatachai.com — our team is always happy to assist you.